I have been in sales and marketing for quite sometime now. I specialize in calling business over the phone and social media. I'd like to help business people who seem to have no idea how to handle a sales call to their organization...because really i speak to some people who really have no clue. I imagine this would also work for people who telemarket your home.
Do not say anything else say this EXACTLY:
I am not interested, put me on the Do not call list.
THEN HANG UP.
Saying anything else means the sales person has to rebut you. Literally anything else you say and they have to argue back with you. People listen in on the calls. Sometimes we get text messages from people listening telling us not to let you off the phone.
No one wants to talk to you, no one is disparately trying to make a sale. Believe me you are one of hundreds of calls ill make in a day. For the love of God if you are not interested let us off the line. Don't explain why you are not interested..i do no care.(yep even you just bought the same thing from someone else, youre in a contract, whatever..say none of this as I HAVE TO REBUT IT) Do not tell me your boss will never do it..I do not care. Don't tell me you are all set..I still have to argue with you. If you just say you aren't interested we have to call back. If you don't speak English, people call back, If you put them on hold, they call back. If you say something mean, we call back. IF you play a prank, we call back. If you say this is the wrong number, we call back. If you say this is the douche bag registry, may I have your fist name..WE CALL BACK. There is seriously nothing else to say except what i told you to say. Something may get you put off for a month or even six..but yeah-you will get called back.
Don't SAY ANYTHING BUT:
I am not interested, put me on the Do not call list.
THEN HANG UP
Do not play games with me..I have all of your personal information. Address, name, ect. Yeah even at businesses trust I have most of the names of the employees even if I don't ask for someone by name. Pissing a telemarketer is a pretty bad idea. At the very least we will make sure you get more phone calls because honestly..we have nothing better to do than call people.
In addition, as hard as I try to make sure I'm calling the right kind of organization perfect for the product, sometimes I mess up. Your business just isn't big enough for me to sell to. Let me find out if 'i can help you. Im not asking you questions because I'm super nosy and believe it or not..most of that information is probably public somewhere. Yep even who your phone company is, how many employees you have and what insurer you offer your employees. All of it..available. I'm just asking to save us both time. Now this is less likely with what I'd call a true telemarketer as their leads are purchased, but then again maybe they have even more information.
Lastly, Half of the time we are on autopilot, no I have no clue what you were even saying..do you want my crap or not. Just to let you know however, you shouldn't always say no. Getting the best rate on things DOES occasionally mean talking to a sales person and letting two companies fight for or to keep your service.In the past I have been authorized to give stuff away and offer a minimum of a 20% discount on top of whatever you are paying now. At one point I was even giving doctors coupons to give their patients free drugs at no cost to them, so yes occasionally you absolutely should talk to those pesky phone operators.
Now I say this to help people. Sometimes I am on the phone and I'd like to help them. I so badly want to tell them what to say, but I can't. So use this information! lol USE IT!
...AND again I have the answer if you REALLY don't want too talk to anyone:
I am not interested, put me on the Do not call list.
THEN HANG UP.
